Versand
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Once dispatched, estimated delivery times are as follows:
- Canada: 2–7 business days (via Canada Post)
- United States: 5–10 business days (via Canada Post, DHL, or courier)
- European Union: 7–14 business days (via DHL or courier)
- Rest of World: 10–21 business days
Delivery times may vary depending on your location and carrier availability.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number.
Customs, Duties & Taxes International orders (outside Canada) may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in your order total.
Dropshipped Items Some products in our store are shipped directly from our supplier. For these items, shipping times may be longer than standard. Any such items will be noted on the product page.
Lost or Delayed Packages If your package appears lost or delayed, please contact us at Sulithousestore@gmail.com and we will work with the carrier to resolve the issue.
Contact Us Sulithousestore@gmail.com